Below are the answers to commonly asked questions:
How long will it take to get my ecard?
Standard lead time is 3 working days. However, once you place your order, an artist is assigned your order and begins working on it. You will receive an email from your customer service representative and can call anytime or email to check on status.
Do you ever sell out of ecards?
Yes, we do. We sell out only because the order volume is so high, we will sell out of time for our designers to create the ecards. Order as quickly as you can, to secure you will have an ecard.
Do you outsource your ecards?
Muse Marketing is very proud of the fact that we do not outsource our ecards. All of our ecards are created and made in Brookfield, CT. We are able to employ a team of local people and really have a fun time creating your custom ecards! Our cards are made in the USA with love.
Are your ecards compatible with current platforms?
YES, yes they are. We are happy to say that our cards are mobile, tablet and desktop friendly. Psst...and the still and animated ecards are text friendly and the movie ecards are social media friendly...which are just added bonuses we offer outside our competitors.
Will I receive a proof of my ecard?
Yes, once your order is placed our art department will send you a proof of your ecard production time is right now 72 hour turnaround.
How exactly does this email concierge work?
It is a pretty painless process. You send us the email list in a csv format and the email you want it to go out from. Then we do the rest!
Do you brand our ecard for us?
Absolutely we will! We are a marketing company so branding is in us! If you have specific RGB/PMS colors you need for a border we will absolutely create the ecard so it is truly a representation of you. All you need to do is add the PMS/RGB colors to the Special Instruction section in the order form and we will create a card to your brand. Oh and that is included in the price!
Do you add social media links and links to our website for us?
Absolutely we will! Just add in the Special Instruction section in the order form and we add the links you want. Oh and that is also included in the price!
499 Federal Road, Suite 19B, Brookfield, CT 06804
Muse Marketing's custom holiday ecards for business
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